Book Reviews

Douglas Stone, Bruce Patton & Sheila Heen The book Difficult Conversations: How to Discuss What Matters Most comes out of the work of the Harvard Negotiation Project. Douglas Stone, Bruce Patton and Sheila Heen define a difficult conversation as anything you find hard to talk about. The authors explore “what it is that makes conversations [...]

Roger Fisher, William Ury and Bruce Patton   Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher, William Ury and Bruce Patton is a guide to negotiating using a method developed at the Harvard Negotiation Project called principled negotiations.  The principled negotiations method can be used in virtually any negotiation. Issues are decided [...]

Malcolm Gladwell Blink by Malcolm Gladwell is number 4 on the Globe and Mail's list of best selling non-fiction books. What were the thoughts that came into your mind as you read that sentence? Did you form an opinion about Blink? Well, those instant judgements or decisions are precisely what Blink is about: those first [...]

Malcolm Gladwell In our short attention span society, books that continue to resonate with a reader days after being read are quite rare. Malcolm Gladwell’s The Tipping Point: How Little Things Can Make a Big Difference is one such book. The underlying premise of The Tipping Point is infectiously optimistic and you may find yourself [...]

Tom Rath and Donald O. Clifton, Ph.D. Donald Clifton was a well-known psychologist and the Chairman of Gallup, Inc. and Tom Rath is a Global Practise Leader at The Gallup Organization and Donald Clifton’s grandson. Together they have written a book on a subject they feel very passionate about, one that would be easy to [...]