Training

Workshops — Customized to your Business Needs

Design Process

Our training workshops are customized to meet the needs of your organization. We begin by conducting in-depth interviews with key members of your team so we can learn about your organization and the relationship management issues being faced. The information we gather is analyzed by our consultants and the design of your workshop begins.

Once we understand the issues, we identify which tools and materials the workshop participants will need to learn. This work forms the foundation of your workshop. The tools and materials selected will be ones the participants can use to address the specific issues they're dealing with at work.

Two day workshops are the most common and workshops can be conducted in English or French.

How We Train

Our workshops are "action-oriented"; our facilitators conduct a short lecture on a new concept, and then immediately give the participants an opportunity to practice. Negotiation and communication are skills that need to be learned, practiced, and refined. And there's no better way to learn a new skill than to roll up your sleeves and experiment. Participants also have several opportunities to try out new tools and approaches for handling real situations from the workplace.

Here are some of the interactive training techniques we use to create an energized learning environment:

• Case studies
• Exercises
• Group discussions
• Structured reviews of role-playing exercises
• Individual coaching and feedback
• Video illustrations of negotiation situations
• Videotape reviews of participants' one-on-one negotiations

Contact us to book your workshop.